Temu’s business model is centered on a simple yet potent strategy: direct shipping from Chinese vendors. This elimination of intermediaries allows Temu to offer products far cheaper than you’d find elsewhere. This approach not only allows the online retailer to provide competitive prices, but it also opens up a world of possibilities in terms of product variety. However, as with all good things, there’s a flip side to this coin. The direct-to-consumer model comes with its own share of risks, such as uncertain product quality and customer service.
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But there’s more to Temu’s operations. They extend beyond merely facilitating transactions between buyers and sellers. Instead, it actively focuses on high sales volume, even if it means operating with reduced profit margins. This strategy, coupled with the direct-to-consumer model, has significantly contributed to Temu’s meteoric rise in the e-commerce sector. However, this doesn’t mean that shopping on Temu is without its pitfalls. Customers need to be aware of certain risks such as the inability to return products in case of dissatisfaction.
Vendor Relationships

Temu’s success is not a one-man show. Behind the scenes, a network of vendors and factories, all experts in cross-border trade, labor to keep the machine running smoothly. These relationships are not just about sourcing products. Temu goes the extra mile to ensure that these partnerships are nurtured and maintained. Through effective communication, prompt payments, and referral of vendors to colleagues, Temu builds long-term relationships that benefit both parties.

In addition to fostering strong vendor relationships, Temu also ensures that it offers a wide variety of products to its customers. By cooperating with multiple suppliers and manufacturers across more than 200 categories, Temu is able to leverage its extensive global network to provide a diverse selection of high-quality items on its online marketplace. The selection process for vendors is thorough and meticulous, ensuring only the best get to sell their products on the platform.